Alpengirl

 

UPDATES: Hiring!

 

Hiring:

 
 

Enrollment & Operations Coordinator


To Apply: Email resume and cover letter to info@alpengirlcamp.com

 

Location: Bozeman, Montana

Employment Type: Hourly, Part-Time (September-March); Full-Time Seasonal (April-August)

Compensation: $25

Reports To: Operations Director

About Alpengirl

At Alpengirl, we’ve spent over 28 years empowering girls through transformative outdoor adventures. In 2025, we expanded our mission to include adult women—offering all-women’s adventure trips for those ready to explore the outdoors, challenge themselves, and build meaningful connections. Whether you're a teen or an adult, Alpengirl is about discovering confidence, community, and the joy of adventure.

The Position

The Enrollment & Operations Coordinator is a mission-critical team member who helps make Alpengirl run — from driving enrollment, to managing logistics and compliance, to serving as a calm and capable leader when things don’t go as planned. This is a hands-on role that blends proactive sales, behind-the-scenes operations, and in-season emergency response and real-time program support.

You'll lead both inbound and outbound sales efforts to fill trips for teens and adults, manage key administrative systems, and help support multi-layered program planning. While trips are running, you’ll be embedded in the nerve center of field operations—responding to unexpected situations, supporting guides, coordinating logistics, and communicating with camper families and participants. The ideal candidate is organized, confident, adaptable, and ready to work hard on behalf of a mission they believe in.

 

Your Work

Sales & Enrollment Support

  • Own the full sales pipeline across youth and adult programs—actively pursue leads for both campers and participants, not just respond to inquiries.

  • Proactively follow up with families and participants via phone, text, and email to close enrollments.

  • Use Alpengirl’s Customer Relationship Management (CRM) and registration tools to track leads, monitor outreach, and generate reports that inform strategy.

  • Collaborate with external marketing partners and Canyonlands counterparts to align messaging, campaigns, and conversion goals; lead audience-wide communications (e.g., newsletters, blogs).

  • Represent Alpengirl with confidence and warmth in sales calls, family and participant conversations, and public interactions.

  • Accurately process registrations, scholarships, and payments in Alpengirl’s registration system - CampMinder - while maintaining a supportive, personal touch.

  • Ensure a smooth and positive enrollment experience for all families and participants—from first inquiry through trip departure.

  • Plan and participate in in-person marketing events to promote brand awareness and drive enrollment across both youth and adult programs.

  • Manage Alpengirl’s social media presence (Meta, Instagram, TikTok, YouTube) with consistent, engaging content for both camper families and adult participants.

Program Logistics & Vendor Coordination

  • Maintain and continually improve Alpengirl’s internal Operations System to ensure seamless delivery across youth and adult programs.

  • Book and manage lodging, outfitters, transportation, and activity vendors for all trips.

  • Collect, organize, and track required paperwork—including waivers, insurance documents, W-9s, and permits—from outfitter partners and state/federal agencies.

  • Oversee gear, trip supplies, and inventory systems so field staff are consistently supported and prepared.

  • Monitor budgets and forecast trip expenses while training and guiding field staff to keep seasonal budgets on track.

Emergency Response & Field Operations (Peak Season)

  • Serve as the emergency operations lead, ready to step in when issues arise with participants, guides, or logistics.

  • Be available on-call for urgent needs including illness, injury, missing gear, travel delays, or field decisions.

  • Support guides in making safe, confident, and timely decisions in the field.

  • Communicate clearly and calmly with camper families and participants in stressful or high-pressure situations.

  • Act as a second layer of decision-making during complex or high-stakes field incidents.

  • Coordinate medical evacuations, early departures, and travel adjustments when necessary.

  • Provide on-the-ground support as needed—including flex staffing or logistics runs.

Administrative & Financial Systems

  • Maintain organized, accessible internal systems (e.g., Google Drive) to support daily operations.

  • Track camper and participant form submissions and manage all documentation required for trip programming needs.

  • Support guide onboarding, payroll tracking, and HR documentation, ensuring accuracy and compliance.

  • Assist with financial workflows, including expense tracking, petty cash and receipts reconciliation, and billing.

Compliance & Accreditation

  • Ensure ongoing compliance with Department of Transportation (DOT) regulations, American Camp Association (ACA) accreditation standards, and other applicable permitting requirements.

  • Track and manage staff certifications, including monitoring expiration dates and maintaining up-to-date records for all required documentation.

  • Support annual submissions by preparing materials, maintaining thorough and accurate records across all programs, and ensuring audits or renewals are completed on time.

Other Responsibilities

  • Assist with seasonal hiring, staff training, and post-season evaluations.

  • Collaborate with fellow Canyonlands camps to strengthen partnerships by coordinating shared resources, aligning on program goals, and fostering consistent communication to support long-term success.

  • Support the success of both youth and adult programs with flexibility and enthusiasm.

  • Lead or contribute to special projects that strengthen Alpengirl’s systems, infrastructure, and future capacity.

  • Perform other duties as assigned to support the overall success of the organization.

Who You Are

  • Steady under pressure and clear-headed in crisis

  • A strong communicator who engages families and staff with both professionalism and warmth

  • Systems-oriented, organized, and self-directed—you get things done 

  • Sales-savvy and confident picking up the phone; you know that mission and business go hand-in-hand

  • Experienced in outdoor programming, operations, logistics, or emergency response

  • Proficient with Google Workspace, digital filing, CRM systems, and basic financial processes

  • A collaborative teammate who can shift easily between big-picture problem-solving and small-detail execution

  • Willing and able to work long hours in summer, including evenings and weekends

Additional Requirements

  • Valid driver’s license 

  • Ability to respond calmly and effectively to immediate needs in the field 

  • Willing and able to travel occasionally to support trips in the field during peak season 

  • Flexible schedule and capacity to work longer hours during peak seasons 

  • Role requires long periods of standing and walking on uneven surfaces 

  • Must be able to lift at least fifty pounds

What We Offer

  • Competitive compensation

  • Career development and mentorship from a growing team

  • A collaborative and supportive team culture

  • Opportunities for advancement within Alpengirl and across Canyonlands’ partner network

  • Meaningful, mission-driven work in a passionate outdoor-focused organization

  • Possible eligibility to participate in certain Company benefit programs, such as ancillary benefits and retirement savings plans, subject to the terms and conditions of each plan and applicable eligibility requirements. 

 

Additional Information About Alpengirl & The Alpenguides!

Why Alpengirl?

Empower Women & Girls Through Adventure – Be part of a team that helps participants of all ages experience the life-changing power of the outdoors.

Be Part of a Growing Mission – Help shape and expand our all-women’s trips while supporting our long-standing teen programs.

Make a Lasting Impact – Build connections that last a lifetime, both within our participant community and our team.

Growth & Development – Enjoy opportunities for personal growth, learning, and adventure in a collaborative environment.

If you’re passionate about adventure, empowering women and girls, and building meaningful relationships, we’d love to hear from you!

Apply now by sending your resume and cover letter to info@alpengirlcamp.com.

Alpengirl provides equal employment opportunities to all and does not discriminate regarding its

employees on the basis of race, color, sex, gender identity, religion, national or ethnic origin, sexual

orientation, age, or disability.

Visit https://www.alpengirlcamp.com/about-our-camp/employment for more information